Payments and refunds
Full payment is required in advance to reserve a place in a group session. No refunds will be given for non-attendance at group lessons. A cancellation fee of (half the private lesson cost) will apply for private lessons unless 24 hours’ notice is given.
Public holidays and Long Weekends
Group lessons will go ahead on Saturdays and Sundays during public holidays.
On wet days, the decision whether to cancel group lessons will be made at the courts 30 minutes prior to the lesson start time. Cancellation of one group lesson does not necessarily mean that other lessons will be cancelled that day. Some lessons may take place indoors, inside the clubhouse. If you choose not to attend on doubtful days then you risk missing the class if it takes place.
Any classes cancelled will be made up at the end of the term or the week prior to the start of the next term. If it is not possible for us to run a make-up class due to term dates/weather, we will offer credit towards one day of Holiday Camp of your choice.
On extremely wet days, we may try to contact you as early as possible. For private lessons, please call your coach to find out if your lesson will go ahead. All players accessing club programmes are expect to join the club as members.
Changes to Lesson Schedules
Occasionally we may have to make changes to our published schedule, including cancelling a published group lesson, creating an additional group lesson, or changing the day / time of a group lesson. In such cases we are generally unable to update our printed brochures / flyers but we endeavor to keep the schedules up-to-date on our website.
If there are insufficient enrolments by the end of Week 1 of a school term for a scheduled group lesson to be viable, we may cancel that group for the term.
Anyone who has already enrolled a child in a scheduled lesson that is subsequently cancelled or changed will be offered alternative time slots or given a full refund.